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Hotel Kohinoor Continental,Airport

Mumbai - India

Map
1 service for Special Needs
17 Photos
Travelers Choice
TripAdvidsor
Very good
Facilities Good to know FAQ
Kohinoor Continental's rooms are also equipped with air conditioning, a private bathroom with hairdryer and a writing desk. A minibar and coffee/tea making facilities are provided.
Located a short drive away from Mumbai’s business district, Kohinoor Continental offers free parking, a fitness centre, an outdoor pool and restaurants. Rooms feature carpeted, wooden or tiled flooring.

The hotel’s restaurant with a pool view serves international cuisine. Guests can also sip drinks at the 24-hour cafe, located in the lobby.

Kohinoor Continental has a florist and a tour desk
Kohinoor Continental Hotel is about 2 km from the Chatrapati Shivaji International Airport
Choose your rooms

Premium Room with Airport Transfers - SGL

Premium Room with Airport Transfers - SGL
10 Photos
Capacity: 2 adults, 1 child
Maximum number of Guests:2

Superior Room with SGL

Superior Room with SGL
7 Photos
Capacity: 2 adults, 1 child
Maximum number of Guests:2

Premium Twin

Premium Twin
2 Photos
Info Beds
Capacity: 2 adults
Maximum number of Guests:2
1

Superior Twin

Superior Twin
3 Photos
Info Beds
Capacity: 2 adults
Maximum number of Guests:2
1
Services offered by Hotel Kohinoor Continental,Airport
Currency exchange
Restaurant
Room service
Bar
Non-smoking rooms
Heating
Snack bar
Designated smoking area
Kid-friendly buffet
Fitness
Temporary art galleries
24-hour front desk
Air conditioning
Car rental
Good to know...
Andheri-Kurla road, Andheri East , 400059 Mumbai, India
City: Mumbai
Region: Maharashtra
(IN) IndiaMap
Check-in from 14:00
Check-out until to 11:00
☝️ Local currency:   ₹ (INR)   Indian Rupee
☝️ Time zone:   Asia/Kolkata
Hotel Kohinoor Continental,Airport accepts special requests. Add them in the next step!
FAQ Frequently Asked Questions
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    No, it depends on the rate and whether the structure is organized to offer it or not. Check carefully before booking what is included and what is not and what type of service is offered.
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    Of course, when booking you will have a field where you can write directly to the property and make your requests. These will be evaluated by the Hotel who will respond directly to you. MeTour is not responsible in this decision-making process.
  • What types of beds will I find in the room I booked?
    The type of bed is usually specified in the room sheet. If you have any special requests or needs you can indicate them at the time of booking by writing them in the "special requests" field which will be forwarded directly to the property. In this process MeTour is not responsible.
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  • How can I cancel or change my booking?
    Easy, enter the customer area with your credentials and from there you can modify or cancel your booking. Remember that changing dates or canceling with a refund request depends on the rate you chose when booking.
  • Can I transfer my reservation to another person?
    For this request, contact the property directly which may have a specific policy in this regard or may need further data on the person to whom you want to transfer the booking.
  • How can I get help with my booking?
    Enter the customer area with your credentials and from there you can contact us or by writing through our contact form specifying your booking number and the reason for the contact request. We recommend that you also leave a telephone number where you can be reached in case of need.
  • Are there taxes, local charges or extras to be paid directly on site?
    They are normally clearly indicated in the property sheet or added during the booking phase depending on local regulations or the facility's policies. But even if not clearly indicated, payments may be requested directly to the facility for any tourist taxes, local charges or extras not included in the rate. The advice is to read everything carefully before booking or writing to us through our contact form.
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  • Covid 19 Reservations/Cancellations/Changes of Dates/Refunds:
  • For reservations made we advise you to keep in mind the risk related to Coronavirus (COVID-19) and related government measures. If you book a rate that is not “flexible” or “non-cancellable” or “non-changeable”, you may not be entitled to a refund in the event of cancellation or to a refund. Any requests for cancellation or date changes will be handled based on the policy of the rate chosen at the time of booking and any consumer protection laws. In uncertain times like these, MeTour recommends booking with rates that allow free cancellation or date changes, so that if you have to change plans or restrictions arise, you can cancel for free up to the deadline set by the structure.
 
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Special Needs
Special Needs
1 dedicated service from Hotel Kohinoor Continental,Airport
☝️ The information for the accessibility of the facilities by people with Special Needs is provided directly by the facilities or is obtained from their websites or official sources. For more information, we recommend that you contact us directly.
MeTour and the “Special Needs”
TripAdvisor
Travelers Choice
4.0
Very good
TripAdvisor
1.046 reviews
#82 of 1,613 hotels in Mumbai
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
SoniyaC33
Review dated 29 Mag 2024
Great experience
The overall experience was great at our stay in Kohinoor Continental ( Chakala). Right from the checkin wherein the process was smooth. Ms Namrata Yadav at the reception was very kind and helpful . The buffet breakfast was great with lots of variety every day. Buffet Dinner was also great with lot of variety.
Rooms are very well maintained . Room attendant Santosh was very helpful and efficient in his job.
Dear Soniya,
Thank you for sharing your wonderful experience at Hotel Kohinoor Continental (Chakala)! We are thrilled to hear that you enjoyed your stay, especially the smooth check-in process, delicious buffet breakfast and dinner, and well-maintained rooms. We will definitely pass on your compliments to Ms. Namrata Yadav and room attendant Santosh. We look forward to welcoming you back soon!
Regards,
Hotel Kohinoor Continental team
Trip27519681194
Review dated 26 Mag 2024
Great house keeping
Nice ambience. Good service with full hygiene. Well maintained property and spacious rooms. Food like home. The location was easily accessible. The staff service was good. Prajawal, Ramesh Singh and Naveen was very helpful nature to us.
Dear Guest,
Thank you for your kind words! We are thrilled to hear that you enjoyed our housekeeping, ambience, service, and food. We take pride in maintaining a hygienic property with spacious rooms. It's wonderful to hear that Prajawal, Ramesh Singh, and Naveen provided helpful service. We look forward to welcoming you back soon!
Regards,
Hotel Kohinoor Continental team
Freedom15908953518
Review dated 26 Mag 2024
Home Stay feel alike
Hi I am Rajesh Soni and I stayed here for 2 days. This is a very nice hotel, great ambiance good quality of food and superb service.
Particularly Mr. Manoj and and Mr. Vinayak are very supportive, welcoming guest with smiling face.
Thank you and best wishes to Hotel Kohinoor continental.
Dear Guest,
Thank you for sharing your experience! We're thrilled to hear that you enjoyed your stay with us at Hotel Kohinoor Continental. We're delighted that you found our ambiance, food quality, and service up to your expectations. We'll definitely pass on your appreciation to Mr. Manoj and Mr. Vinayak for their excellent support and warm hospitality. Looking forward to welcoming you back soon!
Regards,
Hotel Kohinoor Continental team
GoPlaces55112744000
Review dated 25 Mag 2024
Great housekeeping
I have a great experience in Kohinoor hotel and the housekeeping is amazing service from prajwal and the floor incharge Nabi thank for your service and the hotel other services is good and hotel is very clean room architecture is good I have a very good experience here
Dear Guest,
Thank you for your kind words! We are delighted to hear that you had a great experience at Hotel Kohinoor Continental. We will definitely pass on your compliments to Prajwal, Nabi, and the entire housekeeping team. Looking forward to welcoming you back soon!
Regards,
Hotel Kohinoor Continental team
Krish686868
Review dated 25 Mag 2024
Hotel is Wow!
Hotel Kohinoor is very well managed property . Place is clean , spic and span.

We had been to Solitaire on 24th July and had a great experience.
The place was fully packed, but Manager Sashikant ensured a very good service.

Chef Bhagwan Jadhav & Chef Mukesh Dhandiyal visited out table and customised salads and prepared one of the best mutton biryanis.

Umesh has a good hand at LIITs.

Hotel is highly recommended!

Loved the way the staff treated us ♥️.
Dear Krish,
Thank you for sharing your wonderful experience with us! We are delighted to hear that you enjoyed our well-managed property and the excellent service provided by Manager Sashikant. It's great to know that Chefs Bhagwan Jadhav & Mukesh Dhandiyal could customize your meal to your liking. We will surely pass on your compliments to Umesh for his skills with LIITs. Your kind recommendation means a lot to us, and we appreciate your acknowledgment of our attentive staff. We look forward to welcoming you back soon! ♥️
Regards,
Hotel Kohinoor Continental team
Sightsee68568782956
Review dated 17 Apr 2024
Hotel schon älter aber immer sauber.
Hotel hat sehr guten Service. Besonders an der Rezeption die Frau Namrata hat sich immer persönlich erkundigt nach meinem Wohlbefinden. Ich wor aus beruflichen Gründen in diesem Hotel.
Das Essen war auch in Ordnung. Wir Hatten das Lunchpaket mit dazu gebucht.
Dear Guest,
Thank you for sharing your experience! We are delighted to hear that you found our hotel to be clean and that you appreciated our excellent service. Namrata will be happy to know that her personalized assistance made your stay more comfortable. We are glad that you enjoyed the meals, including the lunch package you selected. We hope to welcome you back again soon!
Regards,
Hotel Kohinoor Continental team
voyageursasie
Review dated 21 Ago 2022
Ne jamais y resider
Un cauchemard.
Mal placé, déco de mauvais goût, pas propre, personnel pas qualifié, impossible de se garer, sous la Gare et collé à la route bruyante. Ne surtout jamsis y aller. Nous y étions pour un mariage indien et la réception était organisée par l'hôtel.Catastrophique! Nourriture immonde, un endroit triste.
Dear Sir,

We are very sorry to hear that you had a bad experience at our hotel. Please rest assured that we will make the necessary changes.

Best regards,
General Manager
Hotel Kohinoor Continental
Lorenzo03594
Review dated 03 Mag 2019
Un superbe hotel proche de l'aéroport
Prestations de hautes qualités dans cet hôtel.Accueil, PDJ, chambres, hall d'accueil: tout était parfait. Nous avons eu le privilège d'assister à un mariage au sein de cet établissement.Ambiance et dépaysement garanti.De plus un énorme marché de rue avec une foule incroyable se tient quotidiennement sur l'autre coté de l'avenue.Idéal pour faire ses dernières emplettes à prix locaux.Je recommande cet hôtel
Dear Guest,

Greetings from Hotel Kohinoor Continental!

We are elated to receive your kind words on this acclaimed platform. It is our pleasure to learn about your pleasant experience during your vacation on our hotel. Our associates work tirelessly to ensure that our hospitality is at par to take care of the guests. We are glad that you have enjoyed our services and mentioned especially breakfast, room and lobby.

Hope to welcome you again for yet another stay soon!

Warm Regards,
Mukund Kamat
Vice President – Hotels Division
raviu2015
Review dated 13 Lug 2018
Traumhaft, perfekter Service, absolut top, ein Erlebnis !
Ich war hier von 25 juni- 30 Juni.
Sehr saubere, komfortable -wenn auch sehr kleine- Zimmer. Reception/Staff sehr zuvorkommend!
Die Lage hat Entdeckungstouren zu Fuss ermöglicht, in naher Umgebung einige Restaurants.
Besondere Dank an Chef Manish Patil war sehr professionell und Hilfreich.
Sehr lecker frühstück Buffet.
Dear Guest,

Greetings from Hotel Kohinoor Continental!

Nothing rejoices us more than beginning the day with a happy and elaborate review from our patrons. Indeed, our team’s dedicated services and professionalism are our strengths. Your appreciation of their efforts makes us proud. It’s wonderful to read about your stay experience and to note that from the smooth check-in to our courteous staff, everything added value to your stay.

Do follow us on our social media pages for the latest updates and for offers you might be interested in before you book your next stay with us.

Warm Regards,
Mukund Kamat
Vice President – Hotels Division
654marieh_l_nem
Review dated 23 Gen 2018
Cet hôtel a besoin d'être rafraîchi
L'hôtel a besoin d'être rafraîchi. Salle de bain vieillotte et plomberie très capricieuse.
Une personne à l'accueil qui n'a pas du tout le sens du service, c'est dommage.
Autres employés ok et petit déjeuner très correct.
Dear Guest,

Greetings from Hotel Kohinoor Continental!

Feedback from our guests is of utmost importance as it helps us assess the areas that need our attention. Our hotel is known for the ideal location and excellent services offered by our team. However, it disheartens us to note that your experience wasn’t at par with your expectations. Your concerns have been shared with the respective team for requisite amendments to be made at the earliest. However, we are glad to know that our breakfast spread and associates impressed you.

We do hope that you’ll give us another opportunity to welcome you back with flawless services.

Warm Regards,
Mukund Kamat
Vice President – Hotels Division
O6302KCrobertp
Review dated 15 Gen 2018
Defekte Anlagen, mässig freundliche Reception
Wir waren vor unserem Weiterflug nach Goa für 1 Nacht in diesem Hotel und ziemlich enttäuscht. Die WC-Spülung funktionierte nicht richtig und der Safe überhaupt nicht. Das gewünschte Nichtraucherzimmer roch stark nach abgestandenem Zigaretten-/Zigarrenrauch und das Personal an der Reception war nicht freundlich.
Dear Guest,

Greetings from Hotel Kohinoor Continental!

Feedback from our guests is of utmost importance as it helps us assess the areas that need our attention. Our hotel is known for the ideal location and excellent services offered by our team. However, it disheartens us to note that your experience wasn’t at par with your expectations. Your concerns have been shared with the respective team for requisite amendments to be made at the earliest.

We do hope that you’ll give us another opportunity to welcome you back with flawless services.

Warm Regards,
Mukund Kamat
Vice President – Hotels Division
Sambayon
Review dated 13 Lug 2016
Excelente
Es un hotel cómodo y bien equipado. Su personal es atento y se esforzó por solucionar mis inquietudes, aún cuando mi inglés es muy pobre. Está ubicado al costado de una avenida- autopista y muy cerca del Aeropuerto. Hay mucho control de los ingresos y egresos de los turistas y de los vehículos que los transportan ( no es exagerado el control sino que te hace sentir cuidado). Muy lindo el detalle de la galería de arte en un sector de la planta baja.
El restaurante es imperdible.
Dear Guest,

Greetings from Hotel Kohinoor Continental!

Your perfect star rating and your wonderful feedback has made our day all the more better.

It is a pleasure to know that every aspect of our hotel impressed you. The comfort of our guests is always at the top of our priority list and it gives us immense pleasure to know that your stay with us was “excellent”.

We look forward to welcoming you soon. Meanwhile, do check out the various offers on our websites for special offers for your next visit.

Warm Regards,
Mukund Kamat
Vice President – Hotels Division
4608tiger
Review dated 02 Giu 2015
Super Hotel in Flughafennähe
Waren im Februar 3 Nächte im Kohinoor Continental Hotel in Mumbai.Super Preis-Leistungsverhältnis.Holen einen vom Flughafen ab und bringen einen wieder hin-kostenlos.Netter Pool zum entspannen.Zimmer mit allen Annehmlichkeiten und sehr sauber.Das Personal sehr freundlich und hilfsbereit.U-Bahn vor der Tür -von dort 3 Stationen zum Bahnhof Andreht East von dem man in 1/2 Stunde in Cloaba (Zentrum)ist.Auch in der unmittelbaren Umgebung gibt es Restaurants und Juhu Beach ist nicht weit.
Dear Guest,

Greetings from Hotel Kohinoor Continental!

It is good to know that you had a comfortable stay at our hotel and our services as well as amenities were at par with your expectations. We are pleased to learn that our strategic location added value to your stay. Your kind words of satisfaction for our associates are very inspiring for them.

We look forward to serve you again in the future.

Warm Regards,
Mukund Kamat
Vice President – Hotels Division
271sabined
Review dated 27 Nov 2014
erfüllt alle Ansprüche
Super Anbindung an den neuen Internationalen Flughafen, guter Service, sehr ruhige Zimmer (Straßenlärm so wie Hupkonzerte erreichen den Schlafenden nicht), reiche Auswahl auf der Speisekarte - vor allem für den, der mit der indischen Küche nicht vertraut ist, bzw eher Unverträglichkeiten aufweist ..., gute Anbindung über die Metro (wird noch weiter ausgebaut)
Dear Guest,

Many thanks for sharing your valued review with us.

It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. Your compliments for our service standard, culinary spread are indeed inspiring.

We look forward to your continued patronage.

Warm Regards,
Mukund Kamat
Vice President – Hotels Division
403samye
Review dated 25 Nov 2014
Pratique et confortable
Je prend cet hotel à chaque transit par mumbay, proche de l'aéroport, navette gratuite, personnel serviable, la consigne pour baggage est très pratique, les chambres sont propres et spacieuses, cependant j'ai mis du temps a apprendre a utiliser le système d'éclairage pas très pratique, le petit déjeuner est très bon et varié
Dear Guest,

We thank you for honoring us with your regular patronage. Hotel Kohinoor Continental strives to provide modern day luxuries and comfort of home to our travelers. The fact that our location adds advantage to your experience and our amenities makes your stay memorable means a lot to us. 100% guest satisfaction is our objective and your kind remarks about each of our offerings have delighted the entire team.

Once again, many thanks for choosing to stay at our hotel. We would deem it an honor to have you back with us.

Warm Regards,
Mukund Kamat
Vice President – Hotels Division
sa0858
Review dated 11 Dic 2012
Essenziale
Classificato come quattro stelle superiore, ma secondo me é troppo generosa!
Buona posizione vicino all'aereoporto Intrenazionale di Mumbai.
Camere non spaziosissime, arredo essenzials, un pó carente il bagno, con tendina doccia.
Colazione nella media. Per una notte per un transito si puó essere soddisfatti
Gentile Cliente,

Molte grazie per aver scelto di stare con noi. Siamo felici di sapere che hai avuto un piacevole soggiorno presso il nostro hotel vicino all'aeroporto. Con i servizi di superlativo, siamo una sistemazione scelta a Mumbai tra i più esigenti viaggiatori d'affari e di una revisione come la vostra in ispirato alla squadra.

Siamo lieti di ospitare di nuovo.
Grazie e saluti,
Gestione @ Kohinoor Elite
fedegat
Review dated 06 Nov 2012
Buon compromesso qualità prezzo
L'hotel è situato nel centro di Mumbai a 10 minuti dal centro fieristico (con il traffico serale tempo di percorrenza 40 minuti) e vicino all'aeroporto internazionale. 5 Minuti dall'aeroporto quando il traffico è scorrevole.
Hotel nuovo, pulito, stanze confortevoli e abbstanza spaziose.
Dispone di una piccola piscina e di palestra.
Ristorante interno con cucina buona ed abbastanza varia.
Caro Fedegat,

Grazie per la recensione.

Hotel Kohinoor Continental è un hotel business di lusso a Mumbai. La nostra posizione centrale vicino a Mumbai International Airport e importanti centri commerciali della città ci rende uno degli alberghi di lusso più importanti affari a Mumbai. Ci sforziamo di fornire uno stile di servizio che va al di la 'corsa del mulino' normale ospitalità. Gli arredi contemporanei, il calore dell'accoglienza, spaziosa hall e gli interni accoglienti creare una 'casa lontano da casa' ambiente.
Ancora una volta, grazie per aver trovato il tempo dal vostro programma di votare noi. Ci auguriamo di potervi ospitare nuovamente presso la nostra struttura.

Grazie e saluti,
Abhijit Chakravarty
Kohinoor Continental
Nurian
Review dated 03 Set 2012
Muy cerca del aeropuerto
Estuvimos dos veces en este hotel y he de decir que nos resultó muy práctico porque teníamos vuelos a horas muy tempranas. Tenía todo lo necesario y las habitaciones resultaron muy cómodas. Tuvimos la suerte de presenciar una actuación musical (sitar y tabla) durante la cena, en la que los músicos muy amablemente nos dieron algunas nociones básicas sobre ritmos, nos dejaron probar e incluso nos regalaron un CD.
Para visitar Mumbai, sin embargo, es mejor alojarse en algún hotel céntrico, ya que llegar a los sitios de interés turístico puede llevar más de dos horas.
Querido Nurian,

Te damos gracias por ese examen positivo acerca de su estancia con el Hotel Kohinoor Continental. Nos encontramos sin duda un destino de parada preferida ya que somos un hotel cerca del aeropuerto de Mumbai. Sus amables comentarios sobre nuestros servicios, habitaciones y el restaurante son muy apreciados. El equipo de Kohinoor Hoteles siempre espera para ofrecerle la hospitalidad sin igual y por lo tanto, mantener un ambiente acogedor y confortable en nuestro hotel. Ofrecemos una experiencia gastronómica única en el restaurante con música en vivo que hace que la noche aún más agradable.

Una vez más, esperamos poder servirle en su próxima visita.

Saludos cordiales,
Abhijit Chakravarty
Kohinoor Continental
Crisbono
Review dated 02 Lug 2012
comodo e pulito
comodo hotel vicino all'aereoporto camere pulite e arredate in stile moderno.Anche il ristorante non e' male ,ma il punto di forza e' sicuramente la vicinanza all'aereoporto.
Gentile Cliente,
 
Grazie per il vostro feedback su Hotel Kohinoor Continental e per aver scelto noi come vostri ospiti durante il vostro viaggio d'affari a Mumbai. Siamo lieti di sapere che hai trovato la posizione, camera e servizi di nostra proprietà fino alle vostre aspettative. Sono queste stesse caratteristiche, quali la vicinanza con l'aeroporto, arredamento minimal ma confortevole e servizi moderni che ci rendono uno degli alberghi d'affari più idonei in Mumbai.

Ancora una volta, apprezziamo le sue gentili parole e saremo lieti di darvi il benvenuto a Mumbai in futuro.

Cordiali saluti,
Abhijit Chakravarty
Kohinoor Continental
murielw604
Review dated 22 Apr 2012
Hôtel fournissant un service clients de qualité
Très bon hôtel, situé à proximité de l'aéroport de Mumbai. On apprécie la navette gratuite pour y chercher et redéposer les clients, peut importe l'heure...
Mention spéciale pour la responsable des relations à la clientèle, Mrs Sana, qui se coupe en quatre pour assister et aider ses hôtes...
Bonne cuisine, et accueil prévenant.

M. Wafflard and friends (Belgium)
Cher Client,

Merci de rester avec l'Hôtel Kohinoor Continental et le partage de l'évaluation positive. Nous sommes heureux de savoir que vous avez eu une expérience agréable avec nous.
L'équipe de l'hôtel accorde une attention vive au bonheur de nos précieux clients et donne de notre mieux pour s'en assurer. En tant que politique, nous offrons de nombreuses installations sur mesure pour la commodité d'entre eux. Le service de navette mentionné est l'un d'entre eux et nous apprécions vos aimables commentaires concernant le même. Mme Sana et son équipe reconnaissent leur gratitude pour la mention spéciale sur les services passionnés.
Nous nous réjouissons de vous accueillir de nouveau avec nous dans un avenir proche.

Cordialement,
Abhijit Chakravarty
Kohinoor Continental Team
galia13
Review dated 01 Nov 2011
Comodo
Hotel buono, pulito ed in ottima posizione vicino all'aeroporto di Bombay.
Le camere sono spaziose e ben arredate. Il ristorante del hotel è molto buono e rafinato.
Peccato che la vista dalla camera e sull'aurostrada in costruzione.
Raccomando questo hotel a che deve prendere un volo presto la mattina.
emloberg
Review dated 25 Nov 2007
Le strutture non sono male, ma il servizio è terribile
Il mio ufficio mi ha prenotato quest’albergo perché, durante la prima settimana del mio viaggio, quello dove andiamo di solito era pieno. Io vado in India spesso per lavoro e avevo sentito un sacco di cose belle riguardo quest'albergo, così mi aspettavo un soggiorno piacevole. Invece ne sono rimasto deluso.

Per prima cosa l’autista dell’albergo si è “dimenticato” di venirmi a prendere all’aeroporto, così ho dovuto trovare un taxi. Il tassista non sapeva dove fosse l’albergo e nonostante avessi pagato la corsa in anticipo quando ero ancora in aeroporto ha provato a chiedermi dei soldi extra perché avevo due valigie per le quali, diceva, dovevo pagare un sovrapprezzo.

Ho chiesto diverse volte che mi portassero in camera dell’acqua e una gazzosa, ma nessuno si è fatto vivo e non mi hanno dato alcuna spiegazione. Hanno semplicemente ignorato la richiesta. Per diversi giorni non credo che la cameriera abbia pulito la camera. Provare ad accedere a internet si è rivelato un completo disastro e MOLTO caro (oltre $5 per mezzora). Dato che mi trovavo qui per affari e avevo bisogno di internet per lavorare, sono rimasto deluso che l’albergo sembrasse veramente intenzionato a farmi pagare extra ogni singola cosa, per non parlare di tutte le storie che hanno fatto quando sono dovuto accedere la prima volta.

Infine, le mie medicine per l’asma sono andate smarrite in aeroporto e ho chiesto tre volte al direttore di chiamare il dottore dell’albergo che, teoricamente, fa servizio d’urgenza per farmi dare dell’Advair e dell’Albuteral; ogni volta il direttore mi ha assicurato che se ne stava occupando. Alla fine, dopo due giorni passati senza poter respirare, sono andato da solo con un autista a cercare le medicine. Mi ci è voluto tutto il giorno per trovare una farmacia adatta e comprare quello di cui avevo bisogno. Voglio dire, siamo seri, un albergo a quattro stelle non dovrebbe stare lì proprio per assicurarsi che chi viaggia per affari non debba affrontare questo genere di problemi? Ho dovuto perdere un'intera giornata per fare qualcosa che loro avrebbero potuto sbrigare in pochi minuti.

Le camere sono soddisfacenti, ma se viaggiate per affari e cercate un albergo con buoni servizi che faciliti la vostra permanenza, allora questo non è il posto per voi. Il fatto che dicano che sia un quattro stelle è quasi un tentativo di frode. Il servizio che offrono non è a quattro stelle.
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